Category Archive for: ‘Customer Service’

Always trying


It’s amazing how we get busy and don’t spend the time on this blog. However, our lives at John’s Cleaners gets wilder all the time. We’ve been seeing some great growth, thanks in part to dberkeygroup who helps us with this website. But also, it just comes down to taking care of customers. Sometimes, it takes personnel changes. Sometimes, it’s …

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Problem Solving


When customers come to John’s Cleaners with a unique problem, we love it. Basically, there are 2 kinds of dirt: water soluble and oil soluble. Water soluble dirt is normally washed while oils must be broken down during cleaning. However, there are fabrics to consider, with shrinking, staining, heat sensitivity and a host of other considerations.┬áStill, we try to figure …

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